Privacy Policy
Last updated: June 24, 2025
Your privacy is important to us. This policy explains how we handle your information.
Introduction
D2CBot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.
Information We Collect
Information You Provide
- Account information (name, email, store URL)
- Product data from your Shopify store
- Content preferences and settings
- Support communications
Information Automatically Collected
- Usage data and analytics
- Device and browser information
- Log files and cookies
- Performance metrics
How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Generate AI-powered content for your products
- Process billing and payments
- Provide customer support
- Improve our services and develop new features
- Send important service updates
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in these situations:
- With your consent
- With service providers who help us operate our service
- To comply with legal requirements
- To protect our rights and safety
Third-Party Services
Our service integrates with:
- Shopify (for store data access)
- GenAI services (for content generation)
- Analytics providers
- Payment processors
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption in transit and at rest
- Secure authentication protocols
- Regular security audits
- Access controls and monitoring
Data Retention
We retain your information for as long as necessary to provide our services. You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Export your data
- Opt-out of marketing communications
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: legal@d2cbot.com
- Address: 15th & 16th Floor, ESquare Building, Plot C-2, Sector 96, Noida, Uttar Pradesh 201301